Why do I have to give personal details when registering?
Specially important when paying out winnings the identification of players is completely necessary. Therefore we need your name, surname and address. Furthermore we need your birthdate, to make sure you are over the minimum age to use our product range of lottery24. By email we contact you if you for example forgot your password.
Where can I see my numbers and shares? If you have played numbers you will find them immediately in "My Numbers". Furthermore you receive a confirmation with your selected numbers by email. If you purchased a lottery syndicate the procedure is the same as selecting numbers for yourself.
How do I receive my winnings? Winnings will automatically be credited your online account. A transfer to your bank account can be requested with only one click on "Transfer". It requires that you have specified a bank account in your profile to which the winnings should be transferred.
How long is a cycle? A cycle usually takes 4 weeks. More details can be found in the details of each product.
