How long does it usually take to have my winnings on my online account? It depends on the products you purchase. Depending on the amount you have won, usually winnings are credited to your account the day after the draw. Lottery syndicate winnings are usually credited every 4 weeks. For larger amounts there are payment delays by the official lottery headquarters that are around 4 weeks.
I have registered, purchased a product but have not received a welcome, numbers or results email Most probably you have made a mistake when you registered. Please send an email to service@lottery24.net and we will help you to solve the problem.
I have forgotten my password what can I do? On the left side of the website, just above the navigation menu there is a button called "Forgotten Password?" When you click on the button you will be forwarded to a page where you can introduce your email address which you have used when you registered. Our computer system then sends you the password.