I have sent some money but it is not showing on my account.
Normally a transaction takes 2 to 3 days in europe. However sometimes banks do not work like they should do and it can happen to take up to 7 days. As soon as we receive your payment you will receive the amount on your account and be informed by email.
How long does it usually take to have my winnings on my online account? It depends on the products you purchase. Depending on the amount you have won, usually winnings are credited to your account the day after the draw. Lottery syndicate winnings are usually credited every 4 weeks. For larger amounts there are payment delays by the official lottery headquarters that are around 4 weeks.
Where can I see my numbers and shares? If you have played numbers you will find them immediately in "My Numbers". Furthermore you receive a confirmation with your selected numbers by email. If you purchased a lottery syndicate the procedure is the same as selecting numbers for yourself.
I have registered, purchased a product but have not received a welcome, numbers or results email Most probably you have made a mistake when you registered. Please send an email to service@lottery24.net and we will help you to solve the problem.
